Privacy Policy for RuneRelay.com
Effective Date: 12-01-2025
At RuneRelay.com, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use our website and services.
1. Information We Collect
We collect information from you when you visit our website, subscribe to our services, or interact with our platform. The types of information we may collect include:
- Personal Information: This includes details such as your name, email address, billing information, payment details, and any other information you provide when you create an account or make a payment.
- Usage Data: We collect information about how you interact with our services, including the pages you visit, the time spent on our website, and any errors or crashes.
- Device Information: This includes information about the device you use to access our website, such as your IP address, browser type, operating system, and other similar information.
- Payment Information: If you make a payment, we use a third-party payment processor (such as Stripe) to handle transactions. Your payment details are processed securely by the payment provider, and we do not store sensitive payment information on our servers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services, including membership access and features.
- To process payments and manage your membership or subscription.
- To communicate with you, including sending confirmation emails, updates, and promotional content (with your consent).
- To analyze usage patterns and improve our website, services, and user experience.
- To detect and prevent fraud or security breaches.
3. How We Protect Your Information
We take the security of your personal information seriously and use various technical and organizational measures to protect it. These measures include encryption, secure servers, and other industry-standard practices. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We may use third-party services to process payments, analytics, or marketing. These third parties may collect information on their own, and we encourage you to review their privacy policies. Some of the third-party services we may use include:
- Stripe: For payment processing. You can read their privacy policy here: Stripe Privacy Policy
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and provide a more personalized experience. You can manage or disable cookies through your browser settings. However, please note that some parts of the website may not function properly if cookies are disabled.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After that, we will securely delete or anonymize your personal data.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we have about you.
- Correction: You can request corrections to any inaccurate or incomplete personal data.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- RuneRelay.com
- Email: info@runerelay.com